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Certificate IV in Disability Support

Absolute Medical Response Certificate IV in Disability Support (CHC43121) is presented via a Full-Time/Part-Time/Hybrid course, which combines online and in-person instruction in an extended and blended format.

Course Overview

Absolute Medical Response offers a stimulating learning environment. This qualification reflects the role of individuals in a range of community settings and peoples’ homes, who provide support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing.

Workers promote a person-centred approach, work according to and may contribute to an individualised plan, and work without direct supervision. They may be required to supervise and/or coordinate a small team.

The skills in this qualification apply in accordance with Commonwealth and State/Territory legislation, Australian standards, and industry codes of practice.

Occupational titles for this role may include;
• Senior Personal Care Assistant,
• Care assistant,
• Accommodation Support Worker,
• Residential Support Worker,
• Community Access Coordinator,
• Community care worker,
• Community House Worker,
• Residential Care Worker
• Food Services Deliverer,
• Transport Support Worker,
• In-Home Respite Worker,
• Disability Service Officer,
• Care Worker,
• Client Assistant,
• School Support Officer (Disability),
• Family Support Worker,
• Care Service Employee,
• Planned activity assistant,
• Residential aide,
• Field Officer (Community Services),
• Nurse’s Aide,
• Home care assistant

The employability skills are embedded in the different skills and tasks that are undertaken during the course.

Course Duration

Generally up to 12 months

Maximum 2 years

Mode of Study

Full-Time/Part-Time/Hybrid course, which combines online and in-person instruction in an extended and blended format

Entry Requirements

To gain entry into the Certificate IV in Disability Support (CHC43121) course you must:

Students must be at least 18 years of age and need to demonstrate English language proficiency.
It is required that students have obtained a minimum of an Australian High School certificate or equivalent.
If students meet the above requirements, they must also complete a suitability process to demonstrate their language, literacy, and numeracy are equivalent to the desired ACSF Levels.
Students are required to be in good health and physically fit in order to cope with the physical demands of the role. As part of their role as community care workers, they will be expected to attend to patients in difficult environments.

Due to the nature of the risk of exposure to needle stick injuries, splash, spills, and cross contamination, it will be necessary for students to receive immunisations as per the following:
• Hepatitis B vaccination course (with a blood test for immunity after the course of vaccination)
• Measles/Mumps/Rubella
• Covid/Influenza vaccination

If the student already has immunity, then proof in the form of a blood test will be required by Absolute Medical Response. This can be obtained by the students from local GP.
Prospective students have access to the student handbook which gives them useful information about training that is run through Absolute Medical Response, this can also be found in the student portal.

To work in the health industry, students must pass a Working with Children/Vulnerable People check, and Police clearance, and First Aid training.


Reasonable Adjustment

While reasonable adjustments can be made to certain aspects of this course, all students must demonstrate the required skills and knowledge to be considered competent for this qualification. Meaning that in several aspects of this course reasonable adjustment will not be possible and if the student is unable to demonstrate particular competencies they will not qualify.

Course Structure

The complete CHC43121 Certificate IV in Disability Support has been designed in a holistic manner with associated cluster assessment tasks throughout.

Online Learning Environment
To begin the course, students are issued with their password and access code for their online learning platform. Within the online learning space, students will have access to a variety of documents, handouts, policies, and workbooks. Students are required to begin their online learning modules and are required to complete the questions within each module based around their course/unit timetable. The online modules provide a mixture of multiple choice, scenario solving, short answer, and essay-style questions. These modules have been designed to ensure students have an underpinning basic understanding of the course subject matter to reinforce their face-to-face classroom training. The face-to-face training builds on this knowledge and focuses on its application to real life situations.
Incorporated within the above online modules, are recommended readings and live and pre-recorded online lectures and tutorials. Students will be required to watch and attend these lectures/tutorials as per their student timetable. Students can find the pre-recorded lectures on the Absolute Medical Response Education YouTube Channel and Master you Medics Platforms. Students will undertake several closed book theory examinations throughout the duration of their studies so all of the above platforms will be available to the students throughout the duration of their studies.

Classroom Learning Environment
The face-to-face classroom training component of the course is compulsory and is scheduled to run weekly throughout the duration of the course. Over the 42 weeks, students will be required to attend two (2) sessions each week from 0800hours till 1700hours. Day/s and date/s of attendance will be stated on the student’s timetable.
The face-to-face training is supported by classroom lectures and practical sessions and will assist students to work through the units of competency within the course. These sessions involve group work, skills practice, high fidelity scenario-based simulations and reflection activities designed to contextualise and enhance learning. Skills and Scenarios undertaken by the students are recorded for group discussion, analysis and feedback.

Workplace Integrated Learning Environment
While the Cert IV in Disability Support does not have a compulsory workplace hours component attached to it, AMR has embedded 120 clinical placement hours into the course as we believe continued hands-on practice and student submersion in the field that they are studying is invaluable and will only add to their learning experiences.
Student will be eligible to begin accumulating their 120 hours after the completion of the first eight (8) weeks in the classroom. These 120 hours will be fully supervised real work shifts for the students and are made up of 16 x 7.5-hour work shifts. Students participate in and observe duties carried out under operational conditions under direct supervision. During these shifts, students are required to maintain a log of their activities in a specialised online environment called ‘Çomptracker’. This platform allows the student to keep a record of their activities, patient interactions and learnings and work health and safety requirements for each shift. It also requires the student to undertake reflection activities to assist with identifying gaps in their skills and knowledge and track their progress over the duration of their clinical placements. The student’s online log book is an assessable item and while it will be audited throughout the student’s clinical placement by an assessor, the student will be required to submit it in full for marking at the completion of their 120 hours.


Additional Clinical Practice Sessions Environment
To assist students with embedding the skills that they are learning throughout the face-to-face training, clinical practice sessions/mentoring sessions will be available to the students. These sessions will run four (4) times a month for approx. 4 hours over the duration of the year in the clinical skills laboratory located within the College Facility. These tutorials are designed to integrate theoretical knowledge gained across the duration of the student’s studies into practical knowledge through exposure to controlled real-life situations and to help students develop their critical and problem-solving skills.

Monthly sessions will be specific and based around the following:

• Practical Skills Sessions
• Scenario Days
• Online/On Campus Study Sessions and Ask Your Instructor Sessions

The course online theory modules provide a mixture of multiple choice, scenario solving, short answer, and essay-style questions. The face-to-face training builds on this knowledge and focuses on its application to real clinical situations and the workplace integrated learning over 120 hours allows an opportunity to observe and practice clinical skills under the supervision of a qualified healthcare professional. The additional skills that students are required to complete after their face-to-face training ensure continued practice for the student to help embed their newly learnt processes. Finally, the embedded theory and practical examinations that the student must undertake throughout the course tie all of their learning together to ensure they are equipped to deal with a client in a home/home-like environment.

This course CHC43121 Certificate IV in Disability Support uses a variety of holistic delivery methods to engage learners including lectures, practical demonstrations, scenarios, visual aids, external experiences with other training providers, and discussions.

For a more detailed overview of the Course refer to the Session Plan.

Enrol in Certificate IV in Disability Support

Complete our short enquiry form and one of our team will get in touch to discuss the course and your goals, and answer any questions you may have.

Prefer the phone? 1300 808 322

Recognition of Prior Learning

Recognition of Prior Learning or RPL is used to determine if you are eligible for advanced standing within the Certificate IV in Disability Support (CHC43121), based on your previous experience and qualifications.

Learners are able to have their current competencies recognised, which have been achieved through prior knowledge and/or work experience.

Upon enrolment into the course, students should request a PRL Application Kit. To apply for RPL students are required to complete and submit the application kit to prove competency in all aspects of the individual units.
Absolute Medical Response will only grant RPL when a student can prove competency across the COMPLETE unit. Where competency cannot be demonstrated the student will be required to undertake the unit and/or appropriate gap training.

Students must apply for RPL during the enrolment process.
Further information and documentation can be supplied on the application. The cost will be determined based on the level of RPL sought.

For further information in regards to Absolute Medical Response Policy and Procedures around RPL, please contact our office on 1300 808 322 or email the Student Enrolment Advisor at

Work Experience Placement

Guaranteed Student Clinical Placement Program

Absolute Medical Response guarantees to provide students with a dedicated work experience placement program.

Throughout the whole duration of their clinical placement students will have access to ongoing mentoring and senior staff support.

  • Workplace Integrated Learning – 120 hours
  • Clinical Practice Sessions – 50 hours (clinical skills days, study workshops/mentoring)

Course Dates

First Intake will start from 5th February 2024.

Course Cost


Prefer the phone? 1300 808 322

Course Cost Overview

An initial deposit of $1000 is required to secure your position into the course. Once payment has been processed you will receive your login and access code to your dashboard which hosts your online self study theory booklets, manuals, journal articles and lectures. This constitutes the beginning of your course, if you choose to withdraw from the course at any stage after receiving access to your student dashboard you will not be eligible for a refund of your deposit.

For the remaining balance of four payment instalments can be arranged.

Upon enrolling into the course and paying your deposit, you will receive an invoice for the total amount, with the itemised four dates spread out at 12 weeks intervals. You will be expected to make payment on the stated due date.

The above course fees includes all of the outlined components listed below:

  • Access to your online student dashboard
  • All relevant journal articles and manuals
  • Absolute Medical Response online lectures
  • Student Starter Pack –
    • AMR Student Polo Shirt
    • AMR Student Card
    • Wallet Reference Cards
    • Nurses Watch and Learner Manual
  • Face to face training, including all incidentals
  • Clinical Placement with Absolute Medical Response
  • Continued practical skills training whilst completing your Clinical Placement
  • Access to trainers to guide your progress and assist if you require help at any stage of the course.
  • All assessment days and accompanying incidentals


The above course costing DOES NOT include suggested textbooks. Upon enrolment into the course you will receive a textbook list outlining the textbooks that are recommended to purchase. While these are not compulsory, they will definitely assist you with your studies.

Why study with AMR?

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Patient Transport
Absolute Medical Response is also licensed by the NSW Department of Heath under Section 64 (E) 1 of the Health Act to provide Patient Transports and further holds a restricted Ambulance License in South Australia.

Student Testimonials

Ready to enrol in the Certificate IV in Disability Support

Complete our short enquiry form and one of our team will get in touch to discuss the course and your goals, and answer any questions you may have.

Prefer the phone? 1300 808 322