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Diploma of Emergency Health Care

Absolute Medical Response Diploma of Emergency Health Care (HLT51020) is presented via a Part-Time/Hybrid course, which combines online and in-person instruction in an extended and blended format. The HLT50120 Diploma of Emergency Health Care provides advanced skills and knowledge in complex situations. This accredited course is approved by the Australian Qualifications Framework and can increase your future employment and job outcome opportunities in related fields.

Course Overview

HLT51020 Diploma of Emergency Healthcare

Absolute Medical Response offers a stimulating learning environment where you will learn first hand the skills and knowledge needed to work within an care setting.

Within the HLT51020 Diploma of Emergency Healthcare course, you will learn about the anatomy and physiology of the human body and the aetiology of trauma and disease. The course will provide you with the knowledge and skills to perform a prescribed range of functions and predetermined procedures common in the out of hospital care setting, including advanced life support.

It is divided into four phases: didactic (classroom), practical and clinical (in-house), field internship (assigned to a Absolute Medical Response active ambulance unit) and final theoretical and practical assessments.

The clinical and field internship rotations will take place in Sydney NSW Australia and introduce the student to the Absolute Medical Response Work Injury Response Service (WIRS), sporting and special events, patient transport and a raft of other primary response opportunities.

This blended model program, while academically demanding, will provide eligible students the opportunity to gain the Certificate IV in Health Care (HLT41120). This will allow students to begin working as an Emergency Medical Technician once they have completed key components of the course.

Additional Unit Of Competencies

Optional first aid courses that you can add to your emergency health care qualification.

Students will also have the opportunity to gain the following certificates from first aid courses and mental health first aid certificates as part of their Certificate IV studies if they wish (additional cost required):

Optional first aid courses:

  • HLTAID009 Provide cardiopulmonary resuscitation (first aid courses)
  • HLTAID011 Provide first aid (first aid courses)
  • HLTAID014 Provide advanced first aid (first aid courses)
  • HLTAID015 Provide advanced resuscitation and oxygen therapy (first aid courses)
  • MHFA Mental Health First Aid (mental first aid courses)

Course Duration

12 month (full time)

24 months (part time)

Mode of Study

Part-Time/Hybrid course, which combines online and in-person instruction in an extended and blended format

Entry Requirements

HLT41020 Diploma of Emergency Health Care prior learning and entry requirements

To gain entry into the Diploma of Emergency Health Care (HLT51020) course you must:

  • Hold a CURRENT first aid certificate (from recognised first aid courses)
  • While a FULL licence is preferable, reasonable adjustment throughout the assessment process is able to be undertaken for students with their L or P plates.
  • Current Working with Children’s Check and Police Clearance is DESIRABLE. This will enable you to be rostered on a variety of events for your on the job training
  • Have a reasonable level of physical fitness in order to participate. In particular, regarding your physical health status, you will be required to do the following:
    • Kneeling when performing CPR for extended periods and conducting patient assessments.
    • Lifting of patients on spine boards and stretchers and also lifting of equipment
    • Bending and stretching as you get in and out of awaked spaces especially when treating patients inside vehicles
    • Your physical health status needs to be at a level that allows you to be able to complete these activities.
  • Be able to prove that you are academically suited to undertake the approved course (see page 21 for criteria)
  • It is beneficial for students to be proficient in English and possess a sound level of literacy and numeracy, in order to be able to read and communicate medical terminology. Working in the Ambulance industry, you are required to read and interpret relevant procedures and manuals, to write patient care reports, to prepare and administer specific pharmacology’s according to protocols and to communicate to an effective level utilising medical terminology appropriately.
  • Prior to enrolment into the HLT41020 Diploma of Emergency Health Care, students will be asked to demonstrate that they are able to speak and read/write English and have the following literacy and numeracy skills equivalent to the below ACSF Levels:
    • Learning 4
    • Reading 4
    • Writing 4
    • Oral Communication 3
    • Numeracy 3


Reasonable Adjustment

While reasonable adjustments can be made to certain aspects of the HLT51020 Diploma of Emergency course, all students must demonstrate the required skills and knowledge to be considered competent for this qualification. Meaning that in several aspects of this course reasonable adjustment will not be possible and if the student is unable to demonstrate particular competencies they will not qualify.

Course Structure

Absolute Medical Response Diploma Course has several phases and has been designed as a mixed mode program with a combination of online, in class and hands-on training to accommodate all learning styles.

Absolute Medical Response courses are delivered onsite at our training facilities in Prestons. For organisations that would like to undertake group training for their staff, offsite training at a suitable location of their choosing is also an option that can be discussed with the Training Manager.

Delivery of all courses run at Absolute Medical Response is by trainers and assessors who hold the appropriate qualifications and credentials required by our governing body ASQA. As well as being involved in training, all of our trainers are employed as medical staff and are actively working within the patient transport and out of hospital care environment on a regular basis.

While much of the course material is provided for you, students are required to have access to an electronic device, such as a computer/laptop/IPad, Microsoft Office, in particular Word and PDF, and internet access.

Course fees do not include the above listed items and students will be required to provide these items themselves to ensure successful completion of the course. If students do not have access to the above listed items they should contact the Training Manager and alternate arrangements can be made.

This course also suggests the purchase of a textbook, however it is only a recommendation and is up to the students as to whether they purchase or not. When participating in the clinical placement training component of the course with Absolute Medical Response , students will be supplied with a uniform for the duration of their allocated shifts.

In addition to the uniform, students are responsible for supplying their own black boots. Further information in regards to the on the job training can be found in the ‘On the Job Training Guidance Manual’.

Assessments will continue throughout all phases of the program. To accommodate all learning styles, a variety of methods will be utilised. These methods include:

  • Online Theory Modules
  • Practical Skills
  • Theory Exams
  • Practical Scenarios
  • On the Job Training

Enrol in Diploma of Emergency Health Care

Complete our short enquiry form and one of our team will get in touch to discuss the course and your goals, and answer any questions you may have.

Prefer the phone? 1300 808 322

Enrolment and Admissions Cycle

Enrolment into the Diploma of Emergency Health Care Course can be full time or part time. There are 17 units of competency, which includes both core units and elective units. Students should aim to complete the qualification course within 12 – 24 months of commencement (full time study 12 months/part time study, approximately 18 – 24 months).

When enrolling into the Diploma of Emergency Health Care students will undertake a pre admissions process, including a Language Literacy and Numeracy Assessment. This process will assist the Student Enrolment Advisor to determine the suitability of the student to undertake a Diploma course. It will also enable Absolute Medical Response to determine if the student is eligible for VET Student Loans.

The steps for enrolment and further information about our admissions process and VET Student Loans eligibility can be found in the Student Admissions Policy and Procedure Document and the Student Eligibility document.

While student applications into the Diploma of Emergency Health Care will be open all year round, acceptance and enrolment into the Diploma Course will occur MONTHLY throughout the calendar year.

Recognition of Prior Learning

Recognition of Prior Learning or RPL is used to determine if you are eligible for advanced standing within the Diploma of Emergency Health Care (HLT51020), based on your previous experience and qualifications.

The RPL process is detailed and requires you to prove without question your competency across the units of competency. If you are not sure you can show competency in a way that will pass our RPL assessment process then it is recommended you do not commence the RPL process

You MUST apply for RPL during the enrolment process and there will be a cost involved for the process. Once you have commenced the course the RPL option WILL NOT be available.

To gain an understanding of the skills and knowledge within each unit refer to

For further information in regards to Absolute Medical Response Policy and Procedures around RPL, please contact our office on 02 9608 0222 or email the Student Enrolment Advisor at

Work Experience Placement

Guaranteed Clinical Placement Program

Absolute Medical Response guarantees to provide students with a dedicated work experience placement program.

This clinical placement program consists of student placement with our:

  • Non-emergency transport services
  • Special events
  • Sporting fixtures
  • Aged Care, Disability and Hospital Environments 
  • Disability Camps

Students will gain a comprehensive understanding and experience related to the out of hospital and transport services and have the opportunity to apply their learned skills in real life situations. Throughout the whole duration of their clinical placement, students will have access to ongoing mentoring and senior paramedic support from experienced health professionals.

Clinical Placement Abroad 

In conjunction with our partners, Challenges Abroad, AMR students now have the opportunity to undertake a portion of their clinical placement in developing countries, where the healthcare system is completely different to what you are used to at home. On a clinical placement like this you will get the opportunity to see the challenges local communities face, with low resource healthcare environments, staff shortages, underfunding, the scarcity of basic equipment and practices that are being implemented that are very different from what you are learning.

You will see just how big the difference is between healthcare systems around the world and come across conditions that you have never seen before!

On placement you will:

  • Expand your clinical knowledge and skill set
  • Develop your confidence and resourcefulness
  • Build your personal and professional network
  • Sharpen your verbal and non-verbal communication
  • Become more attractive to employers


Click on the link to find out more about this exciting opportunity!

Thailand Community Paramedic Challenge 



Course Cost


Prefer the phone? 1300 808 322

Course Cost Overview

Through the Government VET Student Loans Scheme, students will have the opportunity to apply for a Student Loan* when enrolling into the Diploma of Emergency Health Care HLT51020. The VET Student Loans program assists eligible students enrolled in approved higher level vocational education and training (VET) courses to pay their tuition fees.

If you are not eligible or do not wish to apply for a VET Student Loan, you will be considered a full-fee paying student and will be eligible for Absolute Medical Response Payment Plan option, that will allow you to make instalments to pay the course cost while you are studying.

The above course fees includes all of the outlined components listed below:

  • Access to your online student dashboard
  • All relevant journal articles and manuals
  • Absolute Medical Response online lectures
  • Student Starter Pack –
    • AMR Student Polo Shirt
    • AMR Student Card
    • BP/Stethoscope Pack/Pen Torch
    • Wallet Reference Cards
    • 12 month membership to Master Your Medics, including instant messaging
  • Face to face training block session 1 and 2, including incidentals
  • Clinical Placement with Absolute Medical Response
  • Continued practical skills training whilst completing your Clinical Placement
  • Access to trainers to guide your progress and assist if you require help at any stage of the course.
  • All assessment days and accompanying incidentals.


The above course costing DOES NOT include suggested textbooks. Upon enrolment into the course you will receive a textbook list outlining the textbooks that are recommended to purchase. While these are not compulsory, they will definitely assist you with your studies.

Download Diploma of Emergency Health Care Brochure

Why study with AMR?

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Training in Prehospital Care
As an RTO, we provide training from Basic First Aid courses, HLT21020 Certificate II in Medical First Response; HLT31120 Certificate III in Non-Emergency Patient Transport; HLT41120 Certificate IV Health Care and HLT51020 Diploma of Emergency Health Care.
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Event Medical Support
Providing on site Registered Paramedics and Emergency Medical Technicians at Motorsports, Equestrian, Sporting, Entertainment and Corporate Events.
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Patient Transport
Absolute Medical Response is also licenced by the NSW Department of Health under Section 64 (E) 1 of the Health Act to provide Patient Transports and further holds a restricted Ambulance Licence in South Australia.

Student Testimonials

Ready to enrol in the Diploma of Emergency Health Care

Complete our short enquiry form and one of our team will get in touch to discuss the course and your goals, and answer any questions you may have.

Prefer the phone? 1300 808 322